FAQ

Traffic Management with DC Site Services

Overview

The main role is to ensure the smooth movement of traffic throughout the site, and to direct vehicles towards their allocated areas and/or parking areas, ensuring in both cases we maximise the space available.

Traffic marshals need to remain vigilant throughout the site to ensure the security of vehicles and report any suspicious behaviour or security risks to a supervisor.

Positions

  • Main Entrance/s

Staff can be required to check passes/tickets, to split and direct traffic towards allocated areas i.e. weekend parking, backstage, disabled parking, traders areas and so on. There are usually a variety of staff based on the main entrance/s including stewards, traffic marshals, security, police officers, and traffic wardens.

  • Day car park

The day car park can be on or off-site. The main role in the day car park is to keep the traffic moving freely, and to park the vehicles as tidily as possible. The day car park almost always fills up each day, then empties at the end of the day. It is important to keep weekend vehicles out of the day car park. If weekend vehicles are allowed in to the day car park, once the day car park has emptied it is harder to manage the following day with weekend vehicles randomly parked around the field's. Specific day parking passes may be required to access the day car park. There are usually a variety of staff based in and around the day car park including stewards, traffic marshals, security, and police officers.

  • Weekend car park

There can be many weekend car parks, both on and off-site. The main role in the weekend car park is to keep the traffic moving freely, and to park the vehicles as tidily as possible. It is important to keep day vehicles out of the weekend car park. If day vehicles are allowed in to the weekend car park, when they leave they often try to travel against the flow of traffic, and the spaces they leave behind are difficult to fill and thus a waste of space. Specific weekend parking passes may be required to access the weekend car park. There are usually a variety of staff based in and around the weekend car park including stewards, traffic marshals, security, and police officers.

  • Backstage

Managing vehicle movement in and around the backstage area/s is always tricky. All sorts of vehicles come and go near constantly i.e. tour busses, site and stage vehicles, press, and production. All vehicles need to be checked on entry for valid passes, and directed to the correct area/s. Vehicles which require parking need to be kept well out of the way of access points, some will need to be directed towards a backstage car park, others will have spaces allocated i.e. BBC outside broadcast trucks. Staff, Artists and guests are constantly moving around within the backstage area, this makes managing the vehicle movement even trickier.

  • Disabled parking

More often than not there is only one disabled car park. The main role in the disabled car park is to keep the traffic moving freely, and to park the vehicles as tidily as possible. It is important to keep any non-disabled vehicles out of the disabled car park due to the location of the disabled car park usually being handy for arena access staff, artists, and non-disabled members of the public often try to gain access. Specific disabled parking passes may be required to access the disabled car park.

  • Traders entrance/s

There can be specific trader entrances to the site and the arena. Traders are usually only allowed to move vehicles between specific times usually when the arena is shut, although this can depend on the size of the event. A member of production staff usually manages traders within the arena allocating places at the begging of the event, and escorting them in and out of the arena throughout the course of the event. Managing a trader access gate, or escorting traders within an event site is a difficult role, more often than not traders will have goods they would like to get to their stalls ASAP. Drivers should be reminded whenever possible that safety comes before profit.

  • Campervans

There is usually one main public campervan area on an event site. The main role in the campervan area is to park the campervans as tidily as possible, and to stop them moving around once parked. It is important to keep out any vehicles which should not be in the campervan area, and keep a check on those that should be i.e. the number of tents they may erect next to their campervan and additional space they use is always almost limited. Specific campervan parking passes are almost always required to access the campervan area. There are usually a variety of staff based in and around the weekend car park including stewards, traffic marshals, security, and police officers.

  • Issues to be aware of (possible Hazards)

Sterile areas, areas which should be kept free of vehicles.
The car park is a large field which can become slippery, especially when wet. Staff need to ensure that vehicles maintain movement but within the speed limit.
Speeding vehicles are to be requested to slow down.
Unauthorised parking needs to be kept to a minimum by being vigilant and informing drivers that their vehicle will be moved. Attended vehicles will need to be reported to supervisor for removal.
Any one-way systems, sometimes these are reversed at the end of each show day.
Movement of pedestrians. It is important to encourage public leaving their cars away from the flow of traffic.
Programme sellers, ticket touts and such like often try to sell within the car park. It is vital that they remain within the area of parked vehicles. Not only for their safety but not to interrupt the flow of traffic. Problems with this should be reported to your supervisor.
Fires / BBQs are not permitted within car parks.
In the event of a major incident is it vital that the car parks maintain no vehicle movement. All gates remain clear and emergency vehicles have clear route through the site.

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