- First, be organised. If the event is a camping one, you must bring a tent and sleeping bag.
- Make sure your tent is sturdy and suitable for purpose! Don’t just choose a tent because it is easy to put up, ensure your tent can withstand all weather conditions and will be a comfortable place for you to sleep in order to be rested for your work.
- If you plan to arrive in your own vehicle, please check the DCSS PAAM information to confirm whether there is parking on site. Parking availability varies from event to event and will sometimes require you to request a car parking pass. If you do drive your vehicle on an event site, please adhere to the site speed limit (usually 5 or 10mph).
- If you have a live-in vehicle, contact the office and we will let you know if you are able to bring this. In most cases this will not be an issue however we need to ensure there is sufficient space and access in our staff compound before authorising you to bring a live-in vehicle.
- If you plan to use public transport, plan your route in advance - it is not only cheaper but guarantees a less stressful journey.
- If you have space in your vehicle or would like a lift, check out the DCSS Lift Share Facebook page.
- Make sure you have printed out or downloaded the DCSS PAAM information pack- this contains the site address, date and time of arrival, on site contact and example shift times.
- Make sure you have appropriate dark trousers alongside comfortable, waterproof, dark walking shoes, boots or wellies. These requirements can be found in the DCSS PAAM information pack.
- If this is your first time working for the company, remember to bring your entitlement to work documents i.e. your passport OR long-form birth certificate and document containing your national insurance number and name.
- The on-site contact number should be used when you are on site, if you are unable to enter site, or in case of late arrival to site. We recommend that you save the phone number as it may prove useful later. For other enquiries prior to arrival on site or after the event please contact the DC office.
- Make sure you arrive with plenty of time before the briefing is due to start. This will allow you to set up your tent/find the location of the briefing whilst it is still light.
- Make sure that you have checked in or made a DC manager aware that you have arrived.
Applying to work14 Questions
- How and when can I apply to work at a Festival?
- Do I have to apply for a festival or event by a specific date?
- How and when will I find out if I have a job at a festival or event?
- Can I swap an application between events?
- Which festivals and events can I apply to work at?
- At which festivals and events do you have vacancies?
- Can I apply if I have special requirements?
- Can I apply if I am pregnant?
- Does paying a deposit secure my position?
- What counts as Entitlement to Work Documentation?
- When is the latest I can cancel?
- What do I need to do to make sure my profile is ready to go?
- What is a Police National Computer or PNC check?
- How do I apply for a DBS check?
Job Descriptions8 Questions
Camping and Facilities10 Questions
- What kind of clothes should I bring?
- Anything else I should bring?
- Where do I camp?
- Can I bring my van or campervan?
- Can I camp with my friends?
- Can I bring and camp with my children?
- Do you provide camping equipment?
- Can I charge my mobile phone?
- What is not allowed at an Event or Festival?
- Will a staff bar be available?
Working at Festivals and Events15 Questions
- What does workng with DC Site Services' involve?
- What are the benefits of working at a festival or event with DC Site Services'
- Can I see some bands?
- Can I work only before or after the festival or event?
- How will my shifts be organised?
- What is the difference between a Team Leader, Area Leader and a Manager?
- How do I become a Team Leader, Area Leader or a Manager?
- Can I get a backstage pass?
- When do I need to arrive at an Event/Festival?
- Can I work with my friends?
- How do I apply to work before and after an event/festival?
- Do I need to attend a briefing?
- When will I get my wristband?
- Why are timesheets so important?
- What do I do if I have a complaint about a staff member?
Crime and Personal Safety5 Questions
Deposits and Wages9 Questions
- What is the deposit for and why do I need to pay one?
- How can I pay my deposit?
- Can I pay my deposit in installments?
- Can I pay for my friends or can my friend, parent, guardian or relative pay for me?
- If I cancel my position is my deposit still refunded?
- When will I get my deposit back?
- How much will I get paid when working for DC Site Services'?
- What do I do if my pay is incorrect?
- What is holiday pay?
Travelling to Events & Festivals3 Questions
Food and Welfare6 Questions
I'm new - what do I need to know?5 Questions
General Questions12 Questions
- What is PAAM?
- Can you tell me a little about DCSS?
- Can you tell me about DC Site Services?
- Can I bring my pet to an Event/Festival
- What are the Event Roles?
- What is an Assignment Agreement?
- What is the PAAM Event information?
- How do we fill positions?
- Do I need a UK bank account?
- Do I need a National Insurance number?
- I have a student visa- am I able to work?
- What should I do if I have an emergency and cannot attend my assigned shifts?