FAQ

What is the deposit for and why do I need to pay one to work at events?

In the rare event that we ask for a deposit, the deposit is surety that you will attend all the shifts you have signed up and agreed to work. The deposit is all about trust! The deposit system discourages people from signing up to work then either not turning up or getting their wristband and disappearing to enjoy the festival. This is not fair on us or the other staff working.

When deposits are withheld these are not kept by DC Site Services but by the event organiser in order to pay for the ticket.

If you complete all your shifts and adhere to the T&Cs and Code of Conduct then deposit is refunded into the account listed on your DCSS PAAM profile. Partial withholds are also used to cover costs for equipment if you were to lose or damage it.

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